Q: Who are Kids in Orbit?
A: Kids in Orbit is a mission-driven educational company helping children unlock their full cognitive potential through space-themed STEM learning. Our programs are designed to boost critical thinking, imagination, confidence, and future-ready leadership skills — all while having fun and making real-world connections.


Q: What is the Space Leaders Academy?
A: The Space Leaders Academy is our flagship online membership program. It's a vibrant learning experience built on the Skool platform for kids who are curious about space, science, and solving real problems. Through weekly live sessions, space missions, expert-led workshops, challenges, and community support, children build leadership skills and scientific thinking — preparing them to be tomorrow’s visionaries.


Q: What is Skool?
A: Skool is a private, distraction-free online learning community platform. It combines group discussions, course content, and event scheduling all in one place. It’s where members of the Space Leaders Academy connect, learn, and grow together in a safe, focused environment. Once the subscription is purchased, 100% of learning and communication will occur on the Skool platform. Please download the app for maximum ease and comfort. 

Download for Android
Download for OS


Q: What happens after I make a purchase?​
​A: As soon as your purchase is complete, you’ll receive a confirmation email. This email will include important information and direct access to any digital products, downloads, or services you've purchased. Please check your spam or promotions folder if you don’t see it within a few minutes.


Q: How do I access the Space Leaders Academy?
A: After enrolling in the Space Leaders Academy, you’ll receive an email with a link and instructions to join the platform on Skool. Please make sure to use the same email you used during checkout. 

Q: I bought Space Leaders Academy along with a free star map. How do I give you the details needed to customise it?
A: Upon purchase, you should immediately receive an email requesting the necessary information needed to fulfill your wonderful gift! If you have not received this email, please contact us at earth(at)kidsinorbit(dot)com with the following information.

-Your full name: 
-Your full address: 
-Your child's name: 
-Your child's date of birth: 
-Your child's place of birth (town/city and country): 


Q: When will I receive my physical gift or promotional item?
A: Physical gifts or promotional items are processed and shipped out as soon as possible after your order is confirmed. Shipping times can vary depending on location and fulfillment partners. While we can’t guarantee a specific delivery date, we aim to have everything sent promptly.


Q: What if my gift arrives damaged or doesn't arrive?
A: If your item arrives damaged or you haven’t received it after a reasonable amount of time, please contact us at earth(at)kidsinorbit(dot)com. We’ll do everything we can to resolve the issue quickly.


Q: Can I request a refund?
A: Yes. All Space Leaders Academy subscriptions (monthly or yearly) come with a 30-day money-back guarantee. If you’re not satisfied for any reason, just email us at earth(at)kidsinorbit(dot)com within 30 days of purchase and we’ll process your refund promptly.


Q: Are digital products refundable?
A: Digital products are non-refundable once accessed or downloaded, unless stated otherwise. If you’re having trouble accessing a file or link, please let us know and we’ll help resolve it.


Q: Where can I see the Terms and Conditions, Privacy Policy, Disclaimer and Refund Policy?
A: They can be accessed here:

Terms and Conditions
Privacy Policy
Disclaimer
Refund Policy


Q: How do I contact support?
​A: You can contact our support team by emailing earth(at)kidsinorbit(dot)com. If you are a member of The Space Leaders Academy, please contact us directly through the DM system within the APP or on the website. We aim to respond within 24–48 hours on business days.